{"id":13299,"date":"2025-06-10T14:04:11","date_gmt":"2025-06-10T12:04:11","guid":{"rendered":"https:\/\/v2.frank-pen.de\/?post_type=faq&#038;p=13299"},"modified":"2025-06-10T14:04:15","modified_gmt":"2025-06-10T12:04:15","slug":"wie-kann-ich-reklamieren","status":"publish","type":"faq","link":"https:\/\/pen.eu\/en\/faq\/wie-kann-ich-reklamieren\/","title":{"rendered":"How can I file a complaint?"},"content":{"rendered":"<p>Despite our utmost care and best efforts, it may happen that individual products are defective, or there are issues with the color or branding. Of course, you have the option to file a complaint with us. Please contact us by email or phone. We will be happy to discuss the details and options with you and are always committed to finding a satisfactory solution.<\/p>","protected":false},"template":"","faq_cat":[667],"class_list":["post-13299","faq","type-faq","status-publish","hentry","faq_cat-produkten-bestellung"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Wie kann ich reklamieren? - PEN.EU<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pen.eu\/en\/faq\/wie-kann-ich-reklamieren\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Wie kann ich reklamieren? - PEN.EU\" \/>\n<meta property=\"og:description\" content=\"Trotz gr\u00f6\u00dfter Sorgfalt und aller Bem\u00fchungen kann es passieren, dass einzelne Produkte defekt sind, etwas mit der Farbe, oder der Werbeanbringung nicht stimmt. 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