{"id":13299,"date":"2025-06-10T14:04:11","date_gmt":"2025-06-10T12:04:11","guid":{"rendered":"https:\/\/v2.frank-pen.de\/?post_type=faq&#038;p=13299"},"modified":"2025-06-10T14:04:15","modified_gmt":"2025-06-10T12:04:15","slug":"wie-kann-ich-reklamieren","status":"publish","type":"faq","link":"https:\/\/pen.eu\/fr\/faq\/wie-kann-ich-reklamieren\/","title":{"rendered":"Comment puis-je faire une r\u00e9clamation ?"},"content":{"rendered":"<p>Malgr\u00e9 tout le soin apport\u00e9 et nos efforts constants, il peut arriver que certains produits soient d\u00e9fectueux, qu\u2019il y ait un probl\u00e8me de couleur ou de marquage. Bien entendu, vous avez alors la possibilit\u00e9 de faire une r\u00e9clamation. Veuillez nous contacter par e-mail ou par t\u00e9l\u00e9phone. Nous discuterons volontiers des d\u00e9tails et des solutions possibles avec vous et nous efforcerons toujours de trouver une solution satisfaisante.<\/p>","protected":false},"template":"","faq_cat":[667],"class_list":["post-13299","faq","type-faq","status-publish","hentry","faq_cat-produkten-bestellung"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Wie kann ich reklamieren? - PEN.EU<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pen.eu\/fr\/faq\/wie-kann-ich-reklamieren\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Wie kann ich reklamieren? - PEN.EU\" \/>\n<meta property=\"og:description\" content=\"Trotz gr\u00f6\u00dfter Sorgfalt und aller Bem\u00fchungen kann es passieren, dass einzelne Produkte defekt sind, etwas mit der Farbe, oder der Werbeanbringung nicht stimmt. 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